Job Description

The AI Delivery Manager possesses a deep understanding of target customer needs and strong grasp on how artificial intelligence can help solve them to define a solution that will best address the client’s business issues. He/She manages engagements that will lead to or include product development by developing product roadmaps, understanding transformation drivers and objectives, conducting market research, assessing readiness, generating product requirements, determining specifications & pricing, and developing go-to-market strategies. He/She works closely with cross-functional teams, delivery partners and key decision-makers to develop business strategies and commercialize the solution vision.

Key Responsabilities

• Oversee customer engagements from initial strategy and needs analysis to full product development and launch;
  • Lead engagement business activities and serve as a primary client contact.
  • Plan and control project execution activities
  • Ensure smooth collaboration with client resources
  • Manage execution of project deliverables and sign off from clients
  • Evaluate engagement or product success, project management changes, and profitability
  • Develop and implement corrective action plans when required
  • Lead client workshops and interviews
• Manage development of AI strategy and business solutions in the context of AI-driven transformation. This means: 
  • Lead analysis of client’s business challenges and operational issues to define client problems and identify prioritized, high-value use cases
  • Design high-level future operating model and assess gaps against current state 
  • Lead assessments to determine clients readiness to adopt AI solutions
  • Lead the development of business cases and ROI analysis
• Manage full product life cycle, development to launch. This means:
  • Analyze client’s needs to define clear business requirements to the development teams
  • Develop the product roadmap, including what features to include each release based on client needs and technical constraints
  • Perform market analysis of comparable solutions
• Support the development and evolution of IVADO Labs’ service offerings
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Support business development activities;
  • Support lead relationship executive in developing and closing opportunities
  • Analyze the customer’s business challenges and functional needs
  • Lead/coordinate with business and technical teams to develop end-to-end solutions
  • Build proposals in line with IVADO Labs offerings and strategy
  • Assist with engagement pricing determination by utilizing market and project scope data
  • Lead business development activities for existing accounts

Skills and Qualifications

• 5-10 years in a customer-facing role responsible for managing client relationships
• 5-10 years in a role responsible for managing large, complex business and/or technical projects/programs in a management/strategy/technology consulting firm
• 2-5 years business development experience for consulting services, interfacing with C-level executives
• Expertise in at least two major industry sectors related to the supply chain domain (e.g., mining, logistics and transportation, retail, CPG, industrial manufacturing, etc.)
• Good knowledge of artificial intelligence and its impact on business 
• Strong interpersonal skills, ideally have contacts within industry and be able to easily formulate new relationships
• Strong storytelling and communication skills and ability to convey/translate complex technical concepts to senior executives
• Knowledgeable of industry standards & best practices
• Excellent analytical and synthesis abilities, especially in the processing of information and data
• Excellent organization and presentation skills
• Strong organizational, time management, and prioritization skills
• Ability and desire to work both independently and within a team in a startup environment