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IVADO Labs highly values your privacy and is committed to ensuring the information we collect about you remains secure and protected.   The Personal Information is only collected, used or disclosed by us in accordance with this privacy policy (the “Privacy Policy”). The following policy sets out the manner in which we collect, use and disclose Personal Information (as defined below), including through our website (the “Website”).


Personal information we collect

“Personal Information” is information about an identifiable individual.   Personal Information that we may collect from you may include the following:

  1. Candidate application data when you apply on a job posting.  It can include a cover letter, your CV and job application data
  2. customer relationship information such as customer contact details
  3. information contained in any communication you send to us such as emails or dataforms from our website.


Why do we collect personal information

We collect Personal Information to enable us to provide, manage and develop our business and operations, including:

  1. To allow us to find and hire the best candidates on current and future job openings;
  2. to establish, maintain and manage relations with our clients;
  3. to answer questions you may have about us or our services;
  4. To resolve problems or enhancement requests you report to us
  5. to comply with applicable law or regulatory requirements; and
  6. as otherwise permitted by law.


How we use the personal information we collect

We use your Personal Information to:

  1. identify you;
  2. understand your qualifications, needs and preferences, in the case of a job applicant;
  3. process and respond to your application for current and future career opportunities;
  4. respond to your inquiries, comments or requests.


How we protect the personal information

The Company is committed to ensuring to maintain all reasonable physical, technical and procedural safeguards to protect your Personal Information against unauthorized access, use, modification and disclosure, whether electronically or on paper however, we cannot guarantee that our security measures can prevent third parties (“hackers”) from obtaining and accessing the Personal Information we keep.


How we disclose the personal information

We will not use, disclose, or share your Personal Information except as described in this Privacy Policy.  Further to the foregoing uses, your Personal Information may also be shared with the Company’ employees, agents, representatives and selected third-party service providers in Canada and the United States (“US”) who require this information to perform services on our behalf.  These parties will be under an obligation to the Company to use reasonable care to keep this information confidential and are prohibited from using your Personal Information for any purpose other than in connection with the service they provide to us.

The Company reserves the right to transfer your Personal Information to a third party in the event of a transfer of all or substantially all of its assets to a third party (including transfers made as part of insolvency or bankruptcy proceedings) or as part of a corporate reorganization or change in corporate control.

The Company may disclose your Personal Information without your consent if compelled to do so by a court or body with jurisdiction to compel the production of information or by regulatory requirements, to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required or permitted by applicable Canadian law.  We may also disclose Personal Information where necessary for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspected loss or harm to persons and property.


Website information we collect

In general, you can visit our Website without telling us who you are or submitting any Personal Information. We may collect information that does not identify you personally, but is linked to your computer or device (“Device Identifiable Information”). We collect Device Identifiable Information from you in the normal course of operating our Website. When you visit our Website to browse, read or download information, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We may also collect information about your mobile device such as the type and model, operating system (e.g. iOS or Android), carrier name, mobile browser (e.g. Chrome, Safari), applications using our Website, and identifiers assigned to your device, such as its iOS Identifier for Advertising (IDFA), Android Advertising ID (AAID), or unique device identifier (a number uniquely given to your device by your device manufacturer), sometimes referred to as a mobile carrier ID.

Location Information: We may also collect your location information, such as your zip code or the approximate geographic area provided by your Internet service provider (“ISP”) or location positioning information provided by the location services and GPS features of your mobile device when location services have been enabled. We use this information to help us understand our Website activity, and to monitor and improve our Website.

Cookies: Our Website uses a technology called”cookies”. A cookie is a tiny element of data that our Website can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. We use cookies to help us understand which areas of our Website are useful and which areas need improvement. You may set your Web browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you may not be able to take full advantage of all of the features of our Website.

Tracer Tags & Web Beacons: Our Website may also use a technology called ”tracer tags” or ”Web beacons”. This technology allows us to understand which pages you visit on our Website. These tracer tags are used to help us optimize and tailor our Website for you and other future visitors to our Website.

Your rights

You have the right to access, update, object to our processing of your Personal Information, correct inaccuracies and request erasure of your Personal Information in our custody and control, subject to certain exceptions prescribed by law. You may object to our processing, request access, updating, corrections of inaccuracies or erasure of Personal Information we have in our custody or control by writing to us at the contact information set out below or sending an email message to our Data Privacy Officer explaining your request and provide any relevant confirmation or reference number. We may request certain Personal Information for the purposes of verifying the identity of the individual seeking access to their Personal Information records.

You also have the legal right to file a complaint with a supervisory authority responsible for data protection if you consider that our processing of your Personal Information infringes data protection laws.

Links to third-party websites

This Privacy Policy only applies to this Website and does not apply to other websites suggested on our Website that are third-party links. If you click on an advertisement or link on the third-party website, this Privacy Policy will not apply to your Personal Information collected on that third-party website. The Company will have no responsibility or liability for the content and privacy practices of any such linked website. We encourage you to be aware of this when you click on a link and leave the Website, and to read the privacy policies of every website that collects Personal Information from you.

Acceptance and consent

Your consent is important to us. Depending on the sensitivity of the Personal Information, your consent may be express or implied. Express consent may be given orally, electronically, or in writing. Implied consent is consent that can reasonably be inferred from your action or inaction. For example, if you submit a resume or Personal Information by email, fax or mail in response to an advertisement, we will assume your consent to the collection, use and disclosure of your Personal Information related to your recruitment and placement by the Company.

You may change or withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice by contacting the Company using the contact information below. In some circumstances, a change or withdrawal of consent may limit our ability to provide services to you.

Written document

You can keep this Policy for your records by printing the document. The most recent version will however at all times be posted on our Website.

Contact information

Please contact our Privacy Officer either in writing or via email or if you have a question or complaint about the manner in which we treat your Personal Information, at the address below:



6795 Rue Marconi #200,
Montreal, Quebec H2S 3J9

a/t: Privacy Officer